We are glad to help you. Our appointment hours are from 11 AM to 7 PM (PST) all days of the week except Monday. A consultation will be for 10 minutes to better understand your child's needs and choose the right program for you. This consultation is at no charge and can only be scheduled up to a day in advance. Make sure to schedule one consultation per child and use the designated appointment chat bot, not the normal one. You can also use our contact form to ask any questions or use Whatsapp, again, all using the designated appointment chat bot. We will respond promptly during our business hours. Thank you for understanding.